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When you save a Word for Mac document, the application crashes or quits unexpectedly. Resolution Step 1: Download and install all Office updates. To obtain updates with Office for Mac applications, follow these steps: Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft.

Note: If you have a suite such as Office 365 Home, or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name. Nov 30, 2013 Does Microsoft Word, Excel, Powerpoint, or One Note (2010 or 2013) crash (or close) when you try to open the program? I was having the same problem and then I stumbled on to this little trick. Nov 15, 2018 Hi all, Since yesterday I have a new MacBook Air. With my Macbook I bought a license for Microsoft tools like excel. I got excel version 16.19 (aired on 13th November 2018). Can't download an other version of excel. My Mac OSX version is 10.14.1 (18B2084). So I expect both ere the latest versions. This article discusses troubleshooting steps that can help resolve issues when you receive an 'Excel not responding' error, or Excel hangs or freezes when you launch Excel, open a file or save a file. Click here to show information on how to install latest updates. You might need to set Windows.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you open or use Microsoft Excel, Excel stops responding, hangs, freezes, or stops working. Additionally, you may receive one of the following error messages:

Excel is not responding.

Excel has stopped working.

Find out how to get Add-ins for Excel 2016 for Mac and Word 2016 for Mac. Skip to main content. Microsoft Support. Microsoft 365; Office; Windows. Get an Office Store add-in for Word or Excel for Mac. On the Insert menu, select Add-ins. To get new add-ins, select. Get new features first Join Office Insiders. Word Help & Training Insert tables, pictures & watermarks Show the ruler. Show the ruler. Word for Office 365 Word for Office 365 for Mac Word for the web Word 2019 Word 2019 for Mac Word 2016 Word 2013 Word 2010 Word 2007. You might need to turn the ruler on. Go to Word Preferences View (under Authoring and Proofing Tools). https://newarmy.amebaownd.com/posts/18222729. 2020-4-2 How to add the ruler in Word In Word for Mac. If you are a Mac user, to add the ruler in Microsoft Word, follow the steps below: Open Word on your Mac and then open a Word document. You can open an already existing file or create a new one. Then click on the View tab located at the top; Put a check mark next to Ruler box. If you need the.

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Resolution

Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.

Method 1: Start Excel in safe mode

Safe mode lets you safely use Excel without encountering certain startup programs. You can open Excel in safe mode by pressing and holding Ctrl while you start the program or by using the '/safe' option (that is, excel.exe /safe) when you start the program from the command line. When you run Excel in safe mode, it bypasses functionality and settings such as alternative startup location, changed toolbars, the xlstart folder, and Excel add-ins. (However, COM add-ins are excluded.)

If your issue is resolved after you run Excel in safe mode, see the following articles in the Microsoft Knowledge Base:

291288 Description of the startup switches for Excel

280504 How to troubleshoot startup problems in Excel 2013

If your issue is not resolved after you start Excel in safe mode, go to method 2.

Method 2: Investigate possible issues with COM add-ins Many developers create add-ins for Excel. These add-ins are divided into two types

Excel add-ins that are saved as .xla, .xlam, or .xll files.
COM add-ins. These add-ins usually have to be installed and include DLLs and registry keys. COM add-ins created for one version of Excel frequently are incompatible with a newer version, and may cause the system to stop responding. They are not disabled by safe mode.

The simplest way to resolve this possible cause is to run this troubleshooter.

If the troubleshooter resolves the issue, but it recurs, you'll have to determine which add-in is causing the problem. To disable COM add-ins, follow these steps:

Select File > Options > Add-ins.
At the bottom of the dialog box, change the Manage dropdown to COM add-ins, and select Go.
Clear the check box for any enabled COM add-ins. select OK.If disabling the COM add-ins alleviates the issue, try enabling them one at a time to test for the problem add-in.

If these steps do not resolve your issue, continue to method 3.

Method 3: Investigate Excel file details and contents

Excel files can exist on the computer for a long time. They are upgraded from version to version and frequently travel from one user to another user. Frequently, a user inherits an Excel file but doesn't know what is included in the file. The following areas can cause performance or crashing issues:

Formulas referencing entire columns.
Array formulas referencing an uneven number of elements in the arguments.
Hundreds, or perhaps thousands, of hidden or size 0 height and width objects.
Too many styles caused by frequent copying and pasting between workbooks.
Too many (as well as invalidly defined) names.

Inspect and simplify your files if possible.

If these steps do not resolve your issue, continue to method 4.

Method 4: Check whether your file is being generated by a third party

Sometimes Excel files are generated by a third-party application. In this case, the files may be generated incorrectly, and some features may not work correctly when you open the files in Excel. If this occurs, test the features in new files outside the third-party application. If the features work correctly, make sure that the third party is aware of the issue.

If your issue is not resolved after you test it outside the third-party application, go to method 5.

Method 5: Perform a selective startup to determine whether a program, process, or service conflicts with Excel

When you start Windows as usual, several applications and services start automatically and then run in the background. These applications and services can interfere with other software on your device. Performing a selective startup (also known as a 'clean boot') can help you identify problems with conflicting applications. To perform a selective startup, see How to perform a clean boot in Windows.

Selective startup is used to help identify the process, service, or application that conflicts with Excel.

If your issue is not resolved after a clean boot, go to method 6.

Method 6: Check whether your antivirus software is up to date or is conflicting with Excel

Antivirus software can interfere with Excel, and cause performance issues. Frequently updating your AV software can correct the issue.

How to check whether your antivirus software is up to date

To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. For a list of antivirus software vendors, see the following Microsoft website:

How to check whether antivirus software is conflicting with Excel

If your antivirus software includes integration with Excel, you may experience performance issues. In this case, you can disable all Excel integration within the antivirus software by creating exceptions for Excel files.

Important

Changing your antivirus settings may make your PC vulnerable to viral, fraudulent, or malicious attacks. We do not recommend that you try to change your antivirus settings. Use this workaround at your own risk. You may have to contact your antivirus soft

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